Ronny Susanto

Certifications

About

An IT enthusiast with a background of 3 years of experience with an emphasis in networking and currently shifting my focus towards Cloud Technologies (specifically AWS). I am a current network engineer that has practical experience and working knowledge of Cisco devices and infrastructure ranging from Cisco Firewalls, Switches, VoIP and APs.

I am a curious individual that loves to tinker and indulge on any new piece of technology I can get my hands on.

Skills/Certifications

• Cisco CCNA (exp. 12/25)
• Cisco Catalyst
• Cisco Telephony
• Cisco ASA
• Cisco FPR
• Cisco FMC
• Cisco WLC
• MS Office
• G Suite
• Windows, macOS, and Linux

Education

California State University Northridge

Graduated May 2021

B.S. Computer Information Technology, Minoring in Psychology

Experience

Perivue Networks, Junior Network Engineer

February 2022 - Present

• Hands-on working experience with: Cisco Catalyst Switches, Cisco Firewalls (ASA and FPR), Cisco Wireless LAN Controller, Cisco Access Points, Cisco VoIP Phones, Cisco Call Manager and Cisco Unity Connection
• Configured and maintained Cisco VoIP phones using Cisco Call Manager and Cisco Unity Connection
• Worked with: VLANs, LANs, Static Routes, Access lists
• Staged,configured, and maintained client servers using VMWare ESXi
• Maintained database of Customer Equipment/Software License and Warranty renewals.
• Prepared Network diagrams and customer facing user guides.

City of Los Angeles, Help Desk Support

June 2021 - February 2022

• Responsible for deploying Windows Workstations and onboarding new employees
• Utilized ServiceNow ticketing system to update, resolve, follow up on tickets in a timely manner.
• Utilized Active Directory to manage user profiles for password rests, update group policies, and manage shared folders; as well as configure newly deployed computers into Active Directory
• Prepare and maintain system images with the latest Windows Patch.
• Installed and configured printers as well as other computer peripherals like monitors, keyboard, and mice.
• Provided customer support for hardware and software issues (i.e. Google Suite, Printer Support, MS Office)

California State University Northridge, Student Computer Lab Assistant

July 2019 - March 2020

• Maintained the health of machines in the lab by updating each system to the latest windows version as well as using Clonezilla to restore machines with a clean Windows image.
• Assisted professors and students troubleshoot devices such as networked projectors, printers, as well as connecting to an Access Point.
• Managed and organized incoming inventory of new computers and devices.

Personal Development/Projects

• [In Progress] Cloud Resume Challenge - AWS Track
• Home Lab: Active Directory Set Up